Municipal agency

Public Works

City or county department for streets, stormwater, water, sewer, and capital construction.

Official Source · Municipal

Best use cases

When this agency is the right first call.

Reporting flooding or sewer backup tied to a nearby project
Requesting the drainage study and as-built drawings for an upstream development
Asking about right-of-way permits for sidewalks, driveways, or utility cuts

What to expect after you contact them

Service complaints (flooding, backup) usually get a same-day or next-day field response. Records requests for drainage studies and as-builts follow the local public records ordinance.

What they handle

Stormwater and drainage
Street and sidewalk maintenance
Water and sewer connections
Right-of-way permits

What they don't handle

Private drainage between properties
State or federal highways (DOT)

Common permits

Right-of-way
Stormwater connection
Driveway cut

Common complaints

Flooding
Sewer backup
Street damage

Common documents

Drainage studies
As-builts

Questions to ask

Is this area in a regulated drainage basin?
Has a drainage study been done for the upstream project?